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MemoDrop
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MemoDrop

Support

MemoDrop · English · 4 Nov 2026

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Do you have a question about MemoDrop, have you found a bug or do you have an idea? We look forward to hearing from you.

Contact

E-mail: hello@skibinski.dev

So that we can help you quickly, please include the following in your message:

  • the app version,
  • your device model and the version of the operating system,
  • a short description of the problem and, if possible, the steps that lead to it – screenshots help.

We read every message and try to reply as quickly as possible – usually within a few working days. Information on how we handle your message can be found in the privacy policy.

Frequently asked questions

Where is my data stored?

On your device. Content and settings stay in the app’s storage area on your device; we have no access to them. Passwords and access keys are kept in the encrypted iOS Keychain.

Does the app collect data about me?

The app only processes the data described in the privacy policy. It does not track you across apps and websites of other companies. Data you send to YouTube and X goes directly from your device to the respective provider.

How do I delete my data?

Delete the content in the app or delete the app – this removes the data stored on your device. However, entries in the iOS Keychain (such as access keys) may remain on the device even after the app has been deleted, until the device is reset. For data the app has sent to a third-party service, please contact the respective provider or us.

Which services does the app connect to?

Only to the following services, and only when you use a function that needs them: YouTube and X.

How do I change the app’s permissions?

Open Settings › MemoDrop on your device and switch the desired access on or off.

How do I restore my purchases?

Purchases are linked to your Apple Account. On a new device, sign in with the same Apple Account – your purchases will then be available again.

How do I request a refund?

Purchases are processed by Apple, so refunds are also handled by Apple – via reportaproblem.apple.com.

Further information